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Hello everyone, First off, thank you for the incredible response to Field Note 02: Partnership Season Is Open. I loved hearing your thoughts and swapping notes on standout brand collabs. More of that energy, please. Now, onto this week’s mini rant. Last weekend, while trying to escape Milan’s 35°C heat (San Pellegrino in hand, of course), I wandered into a bookshop and spotted a book on selling luxury. The subtitle read: “Lessons from Lexus, the Four Seasons...” and I didn’t even finish reading it. My brain immediately went: Here we go again. Not to pick on Lexus (or Apple, or BMW, or Aesop, or Canada Goose for that matter) but can we stop calling premium brands “luxury”? They’re not the same thing. They never were. So let’s set the record straight. Premium vs. Luxury: The Breakdown
So yes, an Apple Watch is premium tech. But it’s not Audemars Piguet. BMW is brilliant engineering. But it’s not Rolls-Royce. Bottom line: once something becomes “reasonable,” it stops being luxury. And that’s the point, luxury isn’t meant to make sense. It’s meant to stir something within us. If you're interested in this topic, I highly recommend you read The Luxury Strategy: Break the Rules of Marketing to Build Luxury Brands by Jean-Noël Kapferer and Vincent Bastien. I read it in 2013 and still refer to it when clients want to elevate their positioning. It's a must. What I'm Into Right Now:📚 Books: Never Split the Difference - Negotiating as if your Life Depended on it, by Chris Voss Upcoming Travel Plans:28 & 29 June: 📍 Geneva, Switzerland for the Bonhams Cars: The Bonmont Sales 2 & 3 July: 📍 London, UK for the Grand Prix Ball 2025 If you’ll be in town, at the same event, or just want to grab a coffee (or a cocktail), get in touch. Currently Working On:If your interested in joining the fun as participant or as a partner, hit reply and let's chat. It's going to be an unforgettable weekend! 🚗💨💨 Thanks for reading. (Full Disclaimer: as you can see, there’s some travel on the calendar… so Field Note 04 might be a little late. But it’ll be worth the wait.) Zantelle P.S. Know someone who'd be interested in this? Hit forward, or they can subscribe here. |
I explore how culture, wealth, and tech are reshaping luxury. I run NEON NAVY, helping businesses reach high-net-worth audiences, and I’m CMO at Viperium, where we give new traders capital and build the token economy that fuels the ecosystem. These are my Field Notes: part work, part observation, part side-thoughts. From Cape Town, Milan, Dubai, or wherever I end up.
Hello everyone,Welcome to 2026. January, with its colder temperatures across the northern hemisphere, is always the season that pushes me indoors. Wrapped up warmly, museum-hopping, and consuming an unreasonable amount of hot chocolate. Living in Milan, museum and exhibition options are hardly scarce. This month, I visited the ADI Design Museum which, alongside its updated permanent collection, hosted nine BMW Art Cars for a limited period. Although I’ve seen all twenty BMW Art Cars before,...
Hello everyone, A few days ago, after a surprisingly disappointing experience in a Bottega Veneta store, triggered by an issue with one of my favourite handbags, I found myself thinking about something the luxury world still underestimates: the people on the front line. The individuals in boutiques and showrooms. The ones who are the experience long before the product. Story Time Let’s rewind to 2015. I had just taken on my regional role overseeing 13 Lamborghini dealerships across the Middle...
Hello everyone, And just like that, it’s November. Christmas plans are forming, inboxes are filling and most of you are deep in Budget Season. Before the year wraps up, it’s worth pausing on something that should sit at the centre of every 2026 plan: Humans are pack animals. Read that again. We thrive in communities. We want to belong. Post-pandemic, this instinct is louder than ever. People are rejecting over-digitised lifestyles and seeking real connection. For those of us marketing to HNW...